Dear friends and supporters of Fresh Start
As we head into the 2026–2027 financial year, Fresh Start enters another chapter in its more than 28-year commitment to supporting individuals and families affected by addiction. What began as a courageous act of compassion has grown into a community of clinicians, support workers, volunteers, researchers, partners, donors and former clients — all united by a shared belief that recovery is possible and that every person deserves the opportunity to build a healthier and more hopeful future.
Over the past year, we have continued to strengthen the way we support people throughout their recovery journey, building on our established medical, clinical and counselling services while expanding opportunities for ongoing recovery support, connection and personal growth. Our focus has been not only on helping people take their first steps towards recovery, but also on providing meaningful support as they rebuild their health, relationships, confidence and independence.
An important development has been the implementation of our new Fresh Start Group Recovery Programs at the Fresh Start Clinic. These groups provide another avenue of support for people in recovery, creating a welcoming environment where participants can connect with others, share experiences and continue developing the skills and confidence needed to move forward. With programs running throughout the week, the groups complement our existing treatment and counselling services and strengthen the sense of connection and community that is so important to recovery.
A significant focus as we move forward is preparing for our upcoming IHCA accreditation and for our AGPAL GP Clinic Accreditation, which is due in January 2027. This work involves reviewing and strengthening our policies & procedures, clinical governance and quality improvement systems to ensure Fresh Start’s services continue to meet recognised standards of safety, quality and patient-centred care. These accreditation processes provide valuable opportunities to review how we deliver our services, identify areas for improvement and demonstrate Fresh Start’s ongoing commitment to continuous quality improvement, accountability and the delivery of safe, consistent and high-quality care.
We invite you to consider making a tax-deductible donation to Fresh Start. Your support helps people work towards their recovery goals, rebuild their lives and move forward towards healthier, more fulfilling and productive futures. You can donate online through Fresh Start’s website or call us on 9381 1333 to make your donation today.
Kevin-Neil Ward Chief Executive Officer Fresh Start Foundation
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